When students join the school you have two options:
1. To purchase a device from the school. If you choose this option, please click on the link to the right and follow the instructions to set up an account.
2. To bring a Chromebook that you have bought from somewhere else. If you choose this option, the school licence must be placed on it for use in school. To choose this option, click the ‘licence only’ purchase option to the right and follow the instructions to make your purchase.
Although Chromebooks are expected to last for the duration of the five years from Year 7-11, we are aware that sometimes this is not the case and faults do occur. The Chromebook is covered by a three year warranty from the date of purchase, as students move towards the end of Year 9 and into Years 10 and 11, this warranty will have expired.
In the instance that your child’s Chromebook no longer works, you can choose to contact the IT team on intermit@presdales.herts.sch.uk to see if they are able to fix it. However, please be aware that the school does not accept liability if the Chromebook is unable to be fixed or if damage is done to the machine. Alternatively, please try to get the Chromebook fixed elsewhere. If this is not possible, the Chromebook will need to be replaced. If this is the case you can either:
- Purchase a new Chromebook through the school.
- Purchase a Chromebook from elsewhere for use in school.
In either case, please contact the school on the email address above so that we can investigate whether it is possible to transfer the Chromebook licence from the old device to the new one. However, this is dependent on Google’s terms and conditions and if it is not possible, a new licence will need to be purchased from the school which can be done by clicking the link above.
In the event that you need to make an insurance claim for your child’s Chromebook and you purchased it from us, please be advised that claims are likely to be rejected if the Chromebook has not been kept in the protective sleeve that is provided at time of purchase. Please contact the school if you wish to make an insurance claim on the above email.
Chromebook Purchase Portal
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FAQs:
My child receives Free School Meals, can I have help to pay for the Chromebook?
If you are in receipt of pupil premium support, you will be eligible for support with your purchase. Please let us know if you currently receive Free School Meals and will need this support by contacting Ms S Jennings (Assistant Head) on sjennings@presdales.herts.sch.uk
I would like to purchase a chromebook from the school. How do I go about doing this?
Please read the information on the above link and follow the instructions to set up an account and make your purchase.
Do I need to pay for the Chromebook in one go?
You can purchase the Chromebook in one go or pay for it in 12/24/36 monthly instalments, just choose the package that suits you best.
What is covered in the cost?
The purchase includes the Chromebook, a protective cover, insurance against theft and accidental damage, a three year warranty to replace the Chromebook if it is faulty and the licence for the programmes that will be installed on it.
How frequently are Chromebooks used in lessons?
Chromebooks are used by students every day and in most lessons.
We want to provide our own Chromebook/we already own a Chromebook, can my child use this instead?
Only if you have the school’s licence installed on it at your own cost and insure it for use in school. The school licence must be installed to enable the Chromebook to access the software that we use in school. To purchase a licence from the school, follow the instructions on the link.
If you choose this option, please be aware that feedback from the current Year 7 parents is that the licence has restrictions on what the Chromebook can/cannot do and so some parents have said that they preferred to keep this separate from the device that is used at home.
How does the school keep my child safe online when using the Chromebook at school?
When connected to the school network, devices are filtered to prevent access to harmful websites and social media platforms when in use at school. Should you wish to provide your own device rather than purchase one through the school, this device will need to be licensed so that the school can manage the device. This enables certain restrictions on the device to keep pupils safe in school.
How do I keep my child safe online when using the Chromebook at home?
It is the parent’s/carer’s responsibility to monitor their child’s internet usage outside of school. To support this, as part of our ongoing commitment to the safeguarding of our students, we have implemented a filtering system that can be activated on your child’s device. This means that the websites and social media platforms that cannot be accessed in school would not be accessible on the device at home, whatever network is being used. We are aware that many families share the device at home and would not need this added and so we are offering this as an optional add-on. To select this option, please tick ‘yes’ to the option of ‘Select Home Filtering’ when you are ordering the device from the online shop. The cost is included in the price of the package that we provide.
